By Deborah Conn
It’s not surprising that so many orthotists and prosthetists are
inventors. The profession demands creative problem-solving. Patients
are different, devices need tinkering, and improving on the status quo
is just part of the job.
But some practitioners take that inventiveness a step further, moving
it out of their own practices and into the marketplace. Some form
companies to manufacture and market their inventions to fellow
practitioners across the country and, in several cases, around the
world.
The Almanac interviewed four
of these entrepreneurs and found a common thread: in every case, the
practitioner identified a need during his work, set about finding a way
to address it and, eventually, shared that solution with his colleagues.
The Table
For Pedro Llanes, CPO, owner of Prosthetic Laboratories, Inc., in
Miami, the idea for his invention, “The Table,” germinated
nearly 30 years ago when he was a technician with Hanger. The facility
was short on space, and technicians crowded together, moving from bench
to bench for each task.
“My idea came about in a Chinese restaurant,” Llanes says.
“I was seated at a big table with a lazy Susan in the middle.
There were five or ten different dishes on the lazy Susan, and you
could rotate the items and serve yourself. I realized I could make a
small table like that for O&P, with different work stations, that
would rotate 360 degrees.”
After Llanes opened his own practice in 1982, he drew a design for the
table and took it to a welder in a machine shop to create a prototype.
“I set up a four-station table that could do laminating and
vacuum forming,” he explains. “I used it for four years.
After I saw that it worked, I knew it was time to get it
patented.”
Llanes hired a lawyer and applied for a patent, but the process ate up
money and time. “I finally gave up on the patent,” he says,
“and just put the table out on the market.” He established
the Orthotic and Prosthetic Equipment Corp. in 1992, had a sample table
made, and took in three orders at his first show, the 1992 AOPA
National Assembly in Washington, D.C.
The business grew, and Llanes’ customers started making
suggestions. “I kept perfecting the equipment,” he says.
“Then one thing led to another, and I started making all of the
equipment as well as the table.” His expanded product line
includes such items as floor model and portable routers, vacuum
systems, vertical jigs, and a vacuum press.
Today, Llanes offers several sizes of The Table, with two to 12 working
stations that rotate 360 degrees. Each station can be used in the
vertical position for lamination and fabrication of thermoplastic
sockets, in the horizontal position to modify molds and for
thermoplastic fabrication, and at intermediate angles for other
applications. An automatic vacuum system turns on and off by itself.
Contracting out the manufacture of his tables became problematic.
“After a few years of struggling with contractors and
subcontractors, I finally found someone who could meet my demands for
quality, craftsmanship and precision,” says Llanes. “I
hired him and opened a machine shop about three years ago. Now we do
everything in-house.”
Llanes markets his product at trade shows and through distributors,
advertises in trade publications, and donates tables to schools and
universities to spread awareness. He has sold The Table throughout
North America and in Guatemala, Spain, Germany, France, Turkey, China,
and the Philippines.
He is optimistic about the continued growth of his business.
“People are becoming aware of the product,” he says.
“Practitioners are designing models by computer, but
they’re still being fabricated on low-tech wooden benches.
It’s time to be more efficient and technologically
advanced.”
OrthoInnovations: The Mackie Hinge
One good idea launched a whole new company: OrthoInnovations, in
Rochester, Minn., which now manufactures and markets a range of
orthotic devices and products.
The idea came from technician Kevin McLaughlin at Prosthetic
Laboratories of Rochester. In 1996, McLaughlin took an existing
mechanical hinge (which had been used in completely different
applications, such as car seats) and applied it to a contracture elbow
brace.
The company launched the Mackie Elbow, dubbed in honor of
McLaughlin’s nickname, at the 2002 AOPA National Assembly.
McLaughlin followed up with magazine ads, direct mail, and personal
presentations. Prosthetic Laboratories also came up with a simpler way
of making the brace, obtaining finished parts at a steep discount and
remanufacturing them.
Richard Miller, CO, director of education and marketing for
OrthoInnovations, explains the benefits: “It’s a hinge that
has infinite adjustability. It’s strong, nonslip, and very simple
to use. With this device, the patient can engage the brace to stretch
the contracture gradually, in very small increments. Patients can
determine what they can tolerate.”
In 2003, Prosthetic Laboratories spun off OrthoInnovations as a sister
company, with a larger holding company over both. The two businesses
occupy the same physical space and moved into larger quarters three
years ago. OrthoInnovations has eight full-time employees.
While the Mackie Elbow was the impetus behind the creation of
OrthoInnovations, the company markets other innovative devices as well,
such as the Low-Rider hip abduction orthosis, which Miller developed in
1984. Additional products include a Mackie Hinge knee brace, an elbow
hyperflexion sling/brace, a trans-femoral post-operative dressing, and
the B-E-T casting frame.
Miller believes one of the most effective ways to market
OrthoInnovations’ products is to speak directly to orthotists and
prosthetists about proven clinical results.
“One of my responsibilities is to talk about the clinical
application of our orthoses,” explains Miller. “For
example, Gillette Children’s Hospital is using them in pediatric
applications, and their orthotic residents did a study of the
outcomes.”
Miller was selected to give the Howard R. Thranhardt lecture at the
upcoming AOPA National Assembly in September. He will also present the
results of a joint study with the Mayo Clinic, “Update on a
Five-Year, 1,000-Patient Study of Post-Operative Hip Abduction Orthoses
Treatment Outcomes.”
Miller is looking forward to expanding into additional markets
throughout the United States and overseas. “We spent the first
two years focusing on the U.S. market,” he says. “Last
year, we started to pursue the European market. We’ve gone
through the process of having most of our products CE marked for
overseas sales.”
The CE mark stands for “European conformity” and means that
a product complies with European health, safety and environmental
protection legislation.
“The process of moving into the European market is
complicated,” says Miller. “Something like facility
accreditation times three. We have to have a permanent presence in
Europe, language translations, compliance with export regulations.
It’s one thing to build a device and fit it on a patient,”
he notes. “But when you start manufacturing, you’ve got to
pay attention to many layers of regulation.”
Surestep™
While many practitioners devise new products to help their patients,
Bernie Veldman, CO, owner of Midwest Orthotic and Technology Center in
South Bend, Ind., had a more personal interest.
Veldman noticed that his son, Kevin, was extremely hypermobile through
his lower limbs and wanted to do something about it. “There are
many children like Kevin,” says Veldman, who was then working for
Toenges Prosthetics and Orthotics in Fort Wayne, Ind.
“As I worked with physical therapists and physicians in the
community, I began to better understand what was happening with
children who have low muscle tone. I started using different types of
materials and trim lines to find something that would support and
stabilize Kevin’s feet without immobilizing them in rigid
braces.”
The result was the SureStep™ dynamic stabilizing system, a device
that allows the foot to remain dynamic throughout the gait cycle and
intrinsic muscles to continue to develop.
“When you use a traditional orthosis, rigid plastic immobilizes
the foot,” explains Veldman. “But the foot needs dynamic
movement throughout the gait cycle in order for the proper muscle
strategies and motor plans to develop.
“The SureStep supramalleolar orthosis (SMO) is made of thinner,
more flexible plastic. It employs the concept of compression to
maintain stability of the foot, instead of the more traditional concept
of wedging the foot into one static position. As a result, the
intrinsic musculature can continue to develop, resulting in less
dependency on bracing, and a much more natural development of balance
reactions.”
When Veldman saw that his new brace worked well for Kevin, he began
using it with patients. “When we would see a child with low tone,
we would fit them with traditional bracing and also give them a pair of
SureSteps at no charge,” Veldman says.
“Very soon, the physical therapists and doctors no longer wanted
the traditional bracing, and only wanted the SureSteps. That was when
we knew it was time to do something bigger with it.”
In 1999 Veldman purchased his South Bend practice, which was a small
satellite office of Toenges P&O, thanks to the generosity of the
owner, Fred (“Buck”) Toenges.
Initially, Veldman marketed his device to orthotists, setting up
presentations in their offices. “We didn’t see much
response, and I realized that it was the physical therapists who would
make it happen,” he says.
Veldman launched a campaign to market his invention to pediatric
physical therapists around the country through their local orthotists.
Marketing to the physical therapy community has been the key to the
success of Veldman’s device.
“This is exactly what the physical therapy community is looking
for: alignment and function all rolled into one,” he says. But
while his campaigns target physical therapists (the primary referral
sources for pediatric orthotists), he only sells SureStep to orthotists.
“A few of the physical therapists and many podiatrists are put
off by that policy,” he says, “but we don’t make
exceptions. It’s a matter of principle, and also one of the best
moves we have ever made.
“Our decision is about supporting the field that has been very
good to me personally and to my company. I wish more manufacturers out
there would take the same stand. I believe that it would bring about a
positive change in the field.”
Veldman purchased Midwest Orthotic & Technology Center in January
2000, and the Surestep is integrated into the company’s
operations and new patient care facility. When he bought the facility,
it had three employees, including himself. Today, largely thanks to his
products, Veldman employs closer to 40 people.
In addition to the SureStep SMO, he has developed a SureStep spinal
orthosis, a SureStep Advanced AFO, and a SureStep De-Rotation strap.
Veldman’s marketing efforts continue to take a personal approach
as he and a physical therapist on his staff present SureStep around the
country and support ongoing research on the products.
He plans an expansion of the marketing department in the next year.
“We have a great deal of ground left to cover,” he says.
“And wherever we focus our marketing efforts, we will continue to
grow. I am confident that as long as we continue to support the O&P
field, it will continue to support us and our efforts.”
Bringing Your Idea to Market If you’ve developed a new O&P device or product and
you’d like to make it available to the industry at large, it can
be helpful to talk to those who’ve been through the process. Here
are some tips from successful O&P inventors: Have a support system. “You need a strong team behind you,” says Mantelmacher. “I would be up until 2 a.m. working on different ideas. My wife, Ann, put her career as a pharmacist on hold to take over the administration of our practice. I owe a lot to her.” Investigate obtaining a patent. The process is time-consuming and expensive and you’ll hear conflicting opinions on whether it’s necessary. Richard Miller, CO, says, “Patents can protect you if you have a rock-solid idea that is unique. If it’s just a twist or variation on something, it’s difficult to justify the initial expense of pursuing a patent. “And obtaining the patent is just the first step: the protection is only as good as your willingness and ability to pursue infringement.” Have a plan. “You need at least a framework of a business plan, so you don’t have to make too many decisions as you go along,” advises Miller. “Sit in a room with people who have expertise in business and strategic planning—areas outside of clinical practice. “Run through some scenarios that could occur. You want to focus on the positive, but it’s important to have contingency plans because the unforeseen is sure to happen.” Even with a plan, cautions Miller, “Expect that it will take longer and cost more than you anticipate.” Persevere. Just coming up with a good idea is not enough: you have to build it, test it, perfect it, and market it. You have to promote your invention, face to face, to build awareness. “We’ve had the best success in areas where we’ve had repeated exposure,” says Miller. “It’s the first page in Marketing 101: you’ve got to keep repeating your message.” |
KISS Suspension System
The problem Lee Mantelmacher, CPO, set out to solve is one that
has plagued prosthetists for years. “Prosthetists need a system
that enhances linkage between the prosthesis and the body, especially
when there’s volume loss in the residual limb,” he
explained.
One major issue has been to control the rotation of the limb within the
socket. Another problem is “pistoning,” where the limb
moves up and down in the socket.
To prevent unwanted rotation of the prosthesis and ensure that it moves
when the residual limb moves, prosthetists have devised a wide range of
devices: socks with friction pads, pelvic bands and a shuttle-lock
system in which a roll-on liner attaches to the socket with a distal
pin.
The problem with these methods, according to Mantelmacher, is they are
overly restrictive or extremely uncomfortable, especially for geriatric
patients whose skin and bones are more delicate. “I first came up
with the idea for a new kind of system in 2002, while I was working in
the lab,” Mantelmacher says.
“The Keep It Simple (KISS) Suspension System uses a roll-on
locking liner, but no pin or ratchet. Instead, we designed an
innovative pulley action system to anchor the limb in the socket both
proximally and distally. It controls pistoning and rotation so well,
clinicians can use much less aggressive socket design and patients are
far more comfortable. We have patients from age 3 to 90 using the
system,” he says. “And it works well for new amputees as
well as those with more mature residual limbs.”
Like his fellow inventors, Mantelmacher used his patient care practice,
Maryland Orthotics and Prosthetics Co. Inc., in Baltimore, as a proving
ground for his new device. “It worked so well in-house we
contacted an attorney and applied for a patent in 2002. We received the
patent in September 2004,” he says.
Mantelmacher created a new company, KISS Technologies LLC, to handle
marketing and sales. His son, Adam, who holds degrees in marketing and
logistics, came on board to design the company’s Web site and
create demonstration videos. KISS Technology set up a booth at the AOPA
National Assembly and relies on advertising and word of mouth to spread
awareness.
“We’re hoping for global acceptance,” says
Mantelmacher. “Orders are increasing every day. And so is our
interest in developing new products.”
Deborah Conn is a freelance writer based in Falls Church, Va.
Let Us Hear Your Story Are you an O&P Inventor? Do you know of one? We'd like to hear your stories. Please contact Malissa Bennett at mbennett@AOPAnet.org with a short description and contact information for invention and inventor. |